What the L&G Building & Concrete contract says

“ALL DOWN PAYMENTS ARE NON REFUNDABLE. … ALL SALES ARE FINAL.”Terms and Agreement, page 1

The terms call the down payment a non-refundable fee for configuration, design, engineered drawings and administrative costs. A separate page, the Balance Breakdown, offers one exception: if the county sends a written rejection letter denying the permit, the deposit can be refunded “minus the commission paid to sales executive.” My deposit was $19,700, which the order form itself calculates as 38.97% of the building price. The terms describe the minimum deposit as 10%.

“L&G Building and Concrete LLC will only accept bank wire transfers as forms of payment. … NO PERSONAL CHECKS WILL BE ACCEPTED.”Terms and Agreement, page 1

Every payment in my packet was set up as a bank wire with a confirmation number emailed to the office. A wire is final the moment it leaves your account. There is no chargeback window the way there is with a credit card, so whatever leverage you have is gone once the money is sent.

“The first payment must be paid prior to the arrival of materials to the job site. … The remaining 17% must be paid to installer upon completion of the building.”Terms and Agreement, page 1, and Balance Breakdown

On my job the schedule works out to $90,182 due before the building is finished and $8,568 due at completion. Concrete follows the same pattern: footers and grading are paid when the crew arrives, and the rest of the concrete is paid when the pour is scheduled. The contract explains that L&G prepays for concrete, which is why it wants payment ready on arrival.

“L&G BUILDING AND CONCRETE DOES NOT OFFER WARRANTY ON CONCRETE.”Concrete Information sheet, signed separately

The concrete sheet says cracks “are bound to happen,” describes shrinkage and crazing cracks, and asks the customer to sign that there is no warranty of any kind on the slab. On my job the concrete was $48,199, a little under half of the project.

“The sheeting has a 10 year warranty. The building includes a 90 day workmanship warranty.”Terms and Agreement, page 4

Ninety days covers things like leaks from missing screws, badly installed sheeting, bent tubing and roll-up doors that do not work. The same page says any interior or exterior modification by the customer voids all warranties.

“If the inspector requires for footers to be dug deeper, the customer is responsible for paying any additional concrete/labor.”Concrete Contract

My concrete contract lists “1x1 footers” and marks the job as certified with inspection required. If the county inspector wants deeper footings than the crew dug, this sentence puts the extra cost on the customer. On my job the plans L&G provided called for 14-inch footings, the crew dug 12, the inspection failed, and I was charged extra for the correction. In my view this clause was written for an inspector asking for more than the plans, and should not apply when the crew digs less than the plans. Compare the footing size on your plans with the footing size on the concrete contract before you sign.

“If your building does not pass final inspection, our installation crew will be responsible for correcting any issues stated in the inspection report issued by your local county inspectors office.”Terms and Agreement, page 3

This is one of the few promises in the packet that runs in the customer’s favor. It applies to certified buildings where the customer is pulling a permit, which is what I bought.

“L&G Building and Concrete LLC will not provide permits, we are manufacturers not contractors.”Terms and Agreement, page 3

The permit, and everything that goes with holding it, is placed on the customer. The order form says “Permit Required: Customer To Verify,” and the customer also agrees to indemnify L&G for any city or county code violation. I pulled the permit for this project myself. What that means for a $98,750 job is something I look at on the licensing page.

“If the customer is providing lift it must be available for one week unless otherwise specified.”Terms and Agreement, pages 2–3

My order form lists “7k Telehandler Lift (customer Provided)” at $0. For any building 13 ft or taller, or over 30 ft wide, the terms say a telehandler may be required. If you are the one supplying it, the rental clock and the rental bill are yours, so a crew that arrives late or does not finish in a week costs you directly. That is what happened to me. L&G told me by text that anything beyond my week “runs through us,” and the texts are on the telehandler page.

“Grading is up to 2 hours only. $150 for each additional hour.”Concrete Contract and Balance Breakdown

The $1,000 grading line buys two hours. Fill dirt, gravel, stump and rock removal are all the customer’s job and must be done before scheduling. If the crew arrives and the site is not level there is a $300 return-trip fee.

“Weather, crew availability,, and other unforeseen occurrences could affect project scheduling.”Terms and Agreement, page 2

I could not find a start date, a completion date or any remedy for delay anywhere in the packet. The only time estimate is that site-specific engineered plans “can take up to 20 weeks to receive.”

“Customer agrees that L&G Building and Concrete LLC may repossess any structure that is not paid for in full.”Sales Order Contract and Terms and Agreement

The order form also says the customer grants L&G a security interest in the structure, and that orders may be filled by “an independent manufacturer and/or installer.”

“Customer agrees to indemnify and hold harmless L&G Building and Concrete LLC for any damage done to yards, pets, submerged lines, pipes, cables, or any other utility instrumentalities during construction.”Terms and Agreement, page 2

The customer is responsible for marking underground lines (811 will do it free). Read this one twice if you have plumbing stubbed up through the slab area.